Shipping Policy

Everything you need to know about how we ship your JellyForce order.

Last Updated: January 1, 2025

Order Processing Time

All JellyForce orders are processed within 1–3 business days of receipt. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive an email confirmation with your order details shortly after your purchase is complete.

During peak promotional periods, processing times may be slightly extended. We appreciate your patience and will always keep you informed of any delays.

Shipping Methods & Delivery Times

Standard Shipping (United States)

Standard shipping is available for all orders within the continental United States. Estimated delivery time is 5–7 business days after the order has been processed and dispatched.

Expedited Shipping (United States)

Expedited shipping options may be available at checkout for an additional fee. Estimated delivery time is 2–3 business days after dispatch.

Free Shipping

Free standard shipping is included with select package orders (3-bottle and 6-bottle supplies). Free shipping eligibility will be indicated at the time of purchase.

International Shipping

International shipping availability varies by destination. Please check availability at checkout. International orders may be subject to customs duties, taxes, and additional fees imposed by the destination country. These charges are the responsibility of the recipient.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package through the carrier’s website. Please allow up to 24 hours for tracking information to become active.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect or incomplete shipping address provided by the customer, we will contact you to arrange reshipment. Additional shipping charges may apply. We strongly encourage you to verify your shipping address before completing your order.

Lost or Damaged Packages

If your package appears to be lost or was delivered damaged, please contact us at support@jellyfforce.com within 14 days of the expected delivery date. We will work with you and the carrier to investigate and resolve the issue as promptly as possible.

Contact Us

If you have any questions about your shipment, please contact our support team: